Charlotte VoIP Phone Systems

Does your company struggle with a phone system that falls short of your business needs or doesn't add value to your business? As your Charlotte area business grows, so will the need for a more modern phone system. Many companies are finding success with Charlotte VoIP phone systems. 

What is a VoIP Phone System?

VoIP stands for Voice over Internet Protocol, and it's been around since the mid-1990's. VoIP phone systems' convenience, cost savings, and security has positioned the technology as a #1 choice for Charlotte-area businesses, especially as remote work becomes the norm. 

How does a VoIP Phone System Work?

VoIP is a phone service that is delivered over the internet. In technical terms, instead of transmitting your voice over a wire, VoIP compresses your voice into data packets and sends them over the internet. VoIP technology can work within a larger software package to help your team manage voicemails via email, check transcripts online, schedule meetings, manage multiple call lines, automatic call routing, and more. 

VoIP and Business Productivity

Unlike traditional phone systems, VoIP technology can route multiple calls at one time, automate the forwarding process, and eliminate the hassles associated with voicemails and missed calls. For many Charlotte-area businesses, a missed phone call is a missed sale or a missed opportunity. VoIP technology gives your customers and prospects direct access to your team. Your employees and contractors will also appreciate the convenience of a VoIP phone system, allowing them to take phone calls on any device and read message transcriptions via email.

Cost Savings

The cost savings over traditional phone systems are among the top reasons that more than one-third of all businesses are using a VoIP system. Instead of charging based on minute usage or long-distance rates, VoIP systems charge per user, allowing companies to consolidate business features like toll-free numbers, call routing, video conferencing, and more. 

Technology Integration 

VoIP's ease of technology integration makes it a popular choice among Charlotte business owners. The technology can work with various mobile phones and devices, eliminating the need for mobile phone upgrades or replacements. 

VoIP Security 

VoIP phone systems provide security advantages over traditional phone systems. Top benefits include:

  • Call encryption to prevent eavesdropping

  • Robust firewalls for call routing

  • HIPAA Compliance for medical office phone systems https://www.safecall.com/blog/2019/10/22/phone-systems-for-medical-practices

Not all VoIP systems offer the same level of security. When researching business phone systems for your Charlotte-area business, ask about their operations security process.

Is VoIP right for your Charlotte-area business?

When considering a VoIP phone system for your Charlotte business, ask your provider about the following options and advantages:

  • Upfront costs

  • Expected savings

  • Support, training, and service call costs

  • Equipment upgrades

  • Voicemail and automated attendant options and costs

  • Caller ID and call blocking options

  • e911 options

  • Mobile app technology 

For many businesses, the question isn't 'Is VoIP the right choice?' The question is, "Who is the best VoIP service provider in Charlotte?' 

At SafeCall, we have the staff and the technology to support you, and we're ready to help you make the transition. 

Contact Us at  (704) 527-5100 to learn more

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Serving the Carolinas since 1993