Keeping your Company Just as Effective while Working Remotely

Until the COVID-19 outbreak, the remote work movement was only gradually building steam. While some elements of the workforce, such as account managers and other employees who regularly meet with clients and work outside of a traditional office space, seemed to thrive in remote-work settings, many businesses were still operating under traditional office-based work models. In order to keep employees in the office, businesses often cited research showing that in-office work allows for more efficient performances from workers and higher productivity. 

Pandemic conditions and states-of-emergency in many states calling for non-essential businesses to find alternative methods of taking care of day-to-day business and meeting client needs has led to a necessarily more flexible mindset when it comes to remote work. Businesses across the economy are scrambling to support employees in shifting to remote work models, and we are learning quickly that our economy needs to be better prepared to tackle crisis events that might require non-traditional work settings to continue to meet the needs of clients. As communications managed service providers, SafeCall wants to share our expertise and services with companies who might be looking for ways to support a newly remote-based workforce and still remain effective and efficient. Follow along as we show you how our VoIP and cloud-based systems help workers retain access to the tools they need to do their jobs. 

Unchain Your Employees from Their Desks

While our services include the installation of VoIP phone systems in your physical office space, it’s our SafeCall mobile application that truly shines at times like this. With the entirety of your workforce working from home, in some cases on personal devices, our software platform allows workers to remain connected to your internal communications system seamlessly and securely. 

Remain Connected

Working remotely can put a strain on lines of communication. By transitioning your business to our VoIP phone systems, our cloud-based web app allows employees to retain immediate and easy access to internal voicemail, conference call lines, contact lists, and CRM software. You also don’t have to be concerned about missing calls or emails from clients, as the web app will pass along the same alerts and route calls from the office-based devices back to any personal device with the web app installed and logged in. Calls placed through the app appear to recipients as sourced through your business, not your employees’ private phone lines, giving your clients a seamless experience with your brand without the concern of trying to reach someone while offices remain closed.  

No Lost Data

With integration to your cloud-based client relationship management software, you don’t have to fear that data and information might be lost while employees work outside of the office. And because the data is never saved to employees’ personal devices, but rather routed through the mobile app and up to your cloud-based applications, you can remain confident that private or sensitive company data will remain uncompromised. 

Easily Scalable Solution

Other approaches to supporting remote working solutions might require significant investment in new equipment or reimbursements for employees having to install landlines and purchase special equipment to remain connected enough to continue working. With our cloud-based business phone systems, extending functionality beyond the office to the house is as simple as downloading a mobile app to the phone and occasionally logging in to a browser-based administration portal to adjust permissions. Adding or adjusting the number of virtual phone lines you are using is as simple as a phone call to our support team.  

An Easy Transition for Long-Term Success

Future proofing your business against challenges such as those currently facing the economic landscape will ensure that your team has the right tools to smoothly and effectively transition business out of the office and into the field at a moment’s notice. There has never been a more appropriate time to consider giving your organization the flexibility and efficiency made possible by SafeCall’s cloud-based, VoIP phone system solutions. Read more about our office phone systems and how they support transitioning your entire workforce to a remote work model, and then make the call. Our team of Charlotte-based professionals can walk you through available packages and match your business’ specific needs to the right mix of hardware, software, and service offerings to ensure your team stays safe, secure, and efficient throughout any crisis.