Cloud Telephone Systems Allow Companies to Tap into Skilled Workforce Remotely

There is no arguing that the COVID-19 pandemic has decimated certain sectors of the American economy in the six months that it has been actively impacting our population. In addition to the social impact this has had on Americans, we certainly have a long road ahead of us to recover from the sheer economic havoc this disease has wrought upon businesses across the United States. Organizations have had to down-size everywhere, creating an enormous pool of skilled workers across the United States desperately seeking work opportunities. 

As we shift gears towards reopening and recovery, SafeCall wants to remind businesses who will be looking to restaff and scale up operations quickly over the next few months of one of the most important lessons we’ve learned throughout the crisis. 

Productivity and performance are not necessarily tied to an office setting. 

With the right tools and culture, your organization can tap into an extremely talented workforce by supporting their ability to work remotely. This will be especially vital to the recovery of communities where businesses might not immediately resume operations. Follow along as SafeCall reveals the vital role cloud business telephone systems will play in the recovery of our economy as long as we continue down the path of embracing remote work arrangements. 

A Skilled Workforce is Ready

Prior to 2020, remote work was a growing trend that was only gradually making headway. The argument for retaining the office setting while increasing mobility seemed to be that increasing mobility was a more effective application of cloud-based telephone systems. Workers could benefit from the ability to work unhindered in the field while retaining what organizations felt was the superior and more productive office setting. Cloud-based systems provide remote workers with the necessary access to the tools of the office while working either onsite with a client or in other non-traditional work settings in order to maintain productivity. 

Once the outbreak of COVID-19 hit the United States, and stay-at-home orders were issued across the majority of communities, the dialogue shifted to what tools businesses needed to suddenly support a 100% remote workforce. These challenges were somewhat mitigated in many businesses by massive layoffs, with the national unemployment rate reaching 14% in April 2020. 

Taking a Different Approach to Return to Work

With many states poised to lift restrictions in phases over the next few months, businesses have started to make plans on how they will be reopening. One of the major considerations is how to restaff and what levels of staffing will be necessary to handle what could possibly be an extremely rapid ramping up of business. With a cloud-based VoIP business telephone system in place, an organization’s options for tapping into a larger skilled pool of workers increase exponentially. 

Seamless Access to Your Existing Systems

Cloud-based business phone systems such as those we deploy for our clients at SafeCall provide employees in and out of the office with the same access and work experience. There is no difference between your desk workstation and your remote mobile station, as both access your software infrastructure through a cloud-based platform. That means if your organization is looking to increase sales conversions, and none of your local candidates fit your needs, you can go further afield in order to find the quality employee you need without compromising their work experience with you.  

Give Employees the Work Experience They Need Right Now

While people throughout our communities continue to navigate the challenges of the COVID-19 pandemic, workers need the reassurance that they will be able to continue to balance work-life in such a way that they can achieve the flexibility remote work has provided them with from the beginning of 2020. You don’t want to limit your search for highly skilled professionals because your infrastructure doesn’t allow them the flexibility to work remotely so that they can continue to work and also provide care to family members or loved ones who might be at home until all businesses open completely.  

Charlotte’s Premier Business Phone Systems Service Provider Wants to Help You Put Skilled Employees Back To Work

The scope of the COVID-19 pandemic won’t be truly understood for years to come, but our ability to adapt and maintain throughout the crisis goes to show that we have the technology and willingness to adapt “business as usual” to better suit the needs of current and future employees. At SafeCall, we feel that by leveraging our cloud-based business telephone solutions, that our clients will be able to attract and retain skilled workers who are eager to return to full-time employment. These skilled workers will benefit from having full access to your organization’s systems and software by way of our cloud-based VoIP telephone systems, while having the peace of mind that they will be able to both return to work and ensure the safety of their family members by returning to work in a remote capacity.