Is Working from Home Still Your Team’s New Norm? Learn How SafeCall Can Help Keep You Productive!

Before quarantines across the United States went into full effect in March, the remote worker movement was starting to gain momentum across certain industries. In Charlotte, businesses were starting to explore technologies that supported mobility in their workers in order to remain competitive. The pandemic, in the process of decimating much of the economic landscape, also taught businesses that remote work and working from home was not only possible, it could also possibly be just as productive with the right tools in place. Some businesses are returning to the office, but with the right tools, you can provide your team the option of remaining at home as an alternative. That’s where SafeCall’s business phone systems become game-changing technology when deployed with the right mindset for future success. In this blog, SafeCall explores how our cloud-based business phone system solutions support and even enhance productivity in your remote workforce.  

Bringing the Tools of the Office Into the Home Office Effectively

In the past, working from home or working remotely could be considered at best a chore and at worst an absolute nightmare. It often entailed getting absolutely nothing accomplished while you spent the day on the phone with tech support or your IT department trying to get access to your files and voicemail from your personal devices. Today, cloud-based communications systems require little more than either a web-based portal and internet access or an app on your phone and a data plan. The exact level of access and interactivity with your files, contact lists, voicemails, and even your company’s proprietary software packages can all be accessed through a cloud portal or web-app on your phone. Have a conference call with others either in the office or across the city? Just connect to your company’s communications tools and dial into the call. Need something a little more robust for the home office in the long term? Your desk phone can simply plug in at the house and continue to act as if it were still in the office. With modern cloud-based systems, we take the office out of the office and put it wherever you might need to do business. 

Don’t Lose a Single Contact or Note and Remain Compliant 

Tracking client interactions in a customer relationship management (CRM) software can be challenging under the best conditions. Add to that complying with legislative requirements, auditing, reporting, and monitoring, and doing all of that from the field with the security tools necessary to keep it all private and it becomes overwhelming. Or, your employees could just use a cloud-based business phone service through an app or web-portal, with all of the CRM and necessary compliance measures including security measures, audit reporting, and other requirements running automatically behind the scenes. 

Expand Your Staffing Options and Onboard the Best in the Biz

The ability to remain productive under challenging situations is often a trait of the most experienced or talented employees. Unfortunately, traditional office-based roles can become hard to fill in some markets where either the talent is already working for competitors or the talent pool is limited. But when you offer and support a completely remote working arrangement complete with the right cloud-based office phone system, you suddenly aren’t limited to only the local talent. And suddenly you have access to talent that, while they might require a remote working arrangement due to familial or personal reasons, they are the best candidate for the job you have available. Don’t limit your talent pool because you’re not willing to employ the right productivity tools to elevate your business to the next level. 

Keep Your Business Moving Forward

SafeCall wants to help businesses across Charlotte get back to business as usual, but we also understand that in some cases, there are benefits to keeping your employees working remotely from home or the field. In such cases, we’ve got the best tools on the market today to ensure your employees remain productive and connected to each other and their clients. Call us today to find out more about our cloud-based business phone services and how they can help your employees kickstart your business back to life and delight your clients, all from the comfort of their own homes.

Richard HillComment