Voicemail Services and Options Available with VoIP
When you call somebody who isn't near their phone, you can leave them a digitally recorded voice message called voicemail. The voicemail system typically has a voice mailbox linked to a phone system. This mailbox can instruct a caller to leave a message or choose other available options.
Voicemail services can reduce staff overheads and miscommunication. They are also convenient for businesses since they allow customers to leave more details about their call.
The main types of voicemail systems are residential voicemail, cell phone voicemail, and computer-based options. Voice over Internet Protocol (VoIP) has recently started to support voicemail services as well. Here is what you need to know about VoIP voicemail.
VoIP Voicemail
VoIP voicemail can send a message to a user's mailbox or answer phone calls. The voicemails can be checked by logging into an online dashboard, dialing a voicemail number, or via email, making VoIP voicemail a valuable tool for businesses because it allows for the tracking and analysis of phone calls.
Voicemail to email abilities can be convenient for remote and telecommuting employees. That is because you will receive an email alert informing you of a voicemail message. In some cases, the voicemail message itself will be sent as an email attachment.
VoIP voicemail allows users to customize the voicemail message. For instance, you can create a customized greeting that tells the caller when you will be available. This professionalism can boost client satisfaction and increase customer engagement.
Another major benefit of VoIP voicemail is that it's available in the subscription model. Therefore, you can vary the length and number of voicemail messages based on your needs. This means that you will increase the cost efficiency by paying for only what you need and when you need it.
Compatible Phones
Most business telephone services are compatible with VoIP systems. Even PSTN/POTS phones can support VoIP if equipped with analog telephone adaptors. This adaptor will convert the signal types so that the phone can interpret VoIP messages.
Your landline phone can be used as a VoIP phone if you get an adaptor. You will plug the adaptor into a wireless router with the help of an ethernet cable. Once the landline phone has been connected to your computer, you will enter an IP address and follow the instructions on your computer to configure your landline phone.
Alternatively, you can get an IP phone. IP phones use a modem and router to send voice data over the internet. The voice data is transmitted via a local area network (LAN) and converted into analog voice signals. IP phones are the most recommended for VoIP voicemail because they are easy to use and have low running costs.
Benefits of VoIP Voicemail
There are many reasons why businesses prefer VoIP voicemail over other types of voicemail systems. For starters, VoIP is relatively cheaper to adopt and run. This is because you don't need to purchase on-premise physical phone hardware such as landline phones. Similarly, you don't need additional copper wiring since VoIP networks use the same channel for data and voice communication.
There are also other indirect savings. Your employees can now access voicemail remotely without having to travel to the office. This may increase employee productivity.
VoIP also allows you to use only one number since you can receive voicemails from anywhere. Using the same phone number creates consistency, simplifies communication management, and improves call analysis.
Harness the Power of VoIP Voicemail
SafeCall provides inexpensive cloud-based business telephone services. The system seamlessly connects to cell phones, home offices, and remote offices. It also allows you to set up voicemail services quickly and redirect your calls anywhere. Contact us to benefit from state-of-the-art voicemail systems.