Why You Need a VoIP Solution for Your Business

Voice over internet protocol (VoIP) is a communication option that uses the internet instead of relying on traditional phone lines. This technology has been around since the early days of the internet. Though the sound was initially poor, today's VoIP services offer the same quality as traditional phone lines. In addition, VoIP can work as both a personal and business telephone service.

Because today's internet services are extremely fast, they can instantly digitize voices and send them over the internet without delay. Smartphone applications like WhatsApp use similar technology. If you have used these services, you know that communication is nearly instantaneous.

VoIP brings several advantages for businesses compared to traditional phone lines. Here is a closer look at why companies should make the switch to a VoIP service.

What Are the Advantages of VoIP?

VoIP offers several advantages as a business telephone service. These are related to its cost, effectiveness, and flexibility.

  • The sound quality of VoIP services is as good or better than traditional phone lines. There is no noticeable delay, and both parties can hear each other clearly.

  • You do not need any special equipment. Almost every business has an internet connection, and VoIP works over these standard setups. There is no need for special wiring or connections like a regular telephone. Though it is possible to get a VoIP-enabled phone, you can also route calls through smartphones or computers.

  • You can connect to the phone system from anywhere. A cloud-based VoIP service allows you to receive calls and route them to remote workers, send them directly to your smartphone when you are away from the office, or let different employees answer. This feature can be especially useful if you have remote workers or operate your business outside of a traditional office.

  • VoIP services are cost-effective. Though free services are available, businesses (even small ones) need a paid application that provides better connectivity and more features. These are competitively priced, and because of the flexibility, they are typically cheaper overall than a traditional phone line.

  • Your business can combine VoIP with other services, such as a chat application, video calls, or conferencing software.

  • Recording calls, logging numbers, and collecting data, which is essential in today's business world, is easy with a VoIP system. In addition, you can share information from your phone with CRM software and other databases.

With these advantages, VoIP is a great option for a company. A traditional phone line cannot match the ease of use.

Which Businesses Can Benefit From VoIP?

Any company can enjoy the advantages of VoIP services. Because they are fully scalable, you can add to the service as your business grows. So even if it is a sole proprietorship, a small business can simply start with one number that goes directly to your desktop or smartphone.

A good VoIP business telephone service will allow you to grow as your business becomes more successful. For instance, cloud-based phone systems allow you to let employees or contractors in other locations access your system so that you can stay in contact with your business remotely.

If you operate your business online, VoIP is an obvious choice. However, the advantages also make it a convenient option for brick and mortar businesses looking to streamline their communication systems while saving money at the same time.

What Should I Look for in a VoIP Service?

A VoIP business telephone service should let you take advantage of all the positive attributes of this technology. Safe Call is an example of a VoIP service that is customizable and scalable. The company offers the flexibility to access the phone system via VoIP-enabled phones, computers, tablets, or smartphones. In addition, customers can access the system and receive, make, and re-route calls anywhere via the cloud without worrying about domestic long-distance costs.

Since Safe Call is a local provider, they can offer your company hands-on training and face-to-face services.

If you have a business in the Charlotte area and would like to take advantage of the many positive attributes of a VoIP service, contact Safe Call today.

Richard HillComment